{"id":4078,"date":"2021-12-02T13:04:21","date_gmt":"2021-12-02T12:04:21","guid":{"rendered":"https:\/\/www.recambio.it\/buyer-protection\/"},"modified":"2023-03-24T11:27:19","modified_gmt":"2023-03-24T10:27:19","slug":"buyer-protection","status":"publish","type":"page","link":"https:\/\/www.recambio.it\/en\/buyer-protection\/","title":{"rendered":"Buyer protection"},"content":{"rendered":"\n  <div class=\"banner has-hover\" id=\"banner-1565438017\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"897\" src=\"https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/01\/young-handsome-man-posing-near-his-motorbike-wearing-gloves-1-scaled.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>                        <div class=\"overlay\"><\/div>            \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-321858302\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\t<div id=\"text-260741664\" class=\"text hide-for-small\">\n\t\t\n<h3 class=\"uppercase\" style=\"text-align: left;\"><strong>BUY SECURELY WITH RECAMBIO<\/strong><\/h3>\n<p style=\"text-align: left;\">The safe and reliable e-commerce that protects buyers and sellers.<br \/>\nTo get back on the road with no worries!<\/p>\n\t\t\n<style>\n#text-260741664 {\n  font-size: 1.25rem;\n}\n<\/style>\n\t<\/div>\n\t\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-321858302 {\n  width: 69%;\n}\n#text-box-321858302 .text-box-content {\n  font-size: 100%;\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1565438017 {\n  padding-top: 40%;\n}\n#banner-1565438017 .overlay {\n  background-color: rgba(49, 49, 49, 0.424);\n}\n<\/style>\n  <\/div>\n\n\n\t<div id=\"gap-2119048818\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-2119048818 {\n  padding-top: 40px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row show-for-small\"  id=\"row-1768031982\">\n\n\t<div id=\"col-732484598\" class=\"col show-for-small small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3749986989\" class=\"text show-for-small\">\n\t\t\n<h4 class=\"uppercase\" style=\"text-align: left;\"><span style=\"color: #9f1809;\"><strong>BUY SECURELY WITH RECAMBIO<\/strong><\/span><\/h4>\n<p style=\"text-align: left;\"><span style=\"color: #000000;\">The safe and reliable e-commerce that protects buyers and sellers.<\/span><br \/>\n<span style=\"color: #000000;\">To get back on the road with no worries!<\/span><\/p>\n\t\t\n<style>\n#text-3749986989 {\n  font-size: 1.25rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"max-width:0px;\"><\/div>\n<div class=\"row\"  id=\"row-1522981501\">\n\n\t<div id=\"col-142185565\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"row\"  id=\"row-2014854475\">\n\n\t<div id=\"col-867641905\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #search\" data-bullet=\"false\" data-link=\"#search\" data-title=\"search\"><a name=\"search\"><\/a><\/span>\n<h3>At your side in your search and purchase<\/h3>\n<p>Our team of specialists will be ready to help you. In addition, the purchasing process itself can be brokered by a Recambio contact person to ensure maximum fairness and transparency.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-876614587\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_139987490\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"400\" src=\"https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/01\/man-working-call-center-with-headphones-computer-602x400.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/01\/man-working-call-center-with-headphones-computer-602x400.jpg 602w, https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/01\/man-working-call-center-with-headphones-computer-768x511.jpg 768w, https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/01\/man-working-call-center-with-headphones-computer-600x399.jpg 600w, https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/01\/man-working-call-center-with-headphones-computer.jpg 1000w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_139987490 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1827651208\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"row\"  id=\"row-154931459\">\n\n\t<div id=\"col-1583622056\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1873185427\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"711\" height=\"400\" src=\"https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/02\/fraude-e-commerce-830x467-1-711x400.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/02\/fraude-e-commerce-830x467-1-711x400.jpeg 711w, https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/02\/fraude-e-commerce-830x467-1-768x432.jpeg 768w, https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/02\/fraude-e-commerce-830x467-1-600x338.jpeg 600w, https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/02\/fraude-e-commerce-830x467-1.jpeg 830w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1873185427 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-172580293\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #depositwarranty\" data-bullet=\"false\" data-link=\"#depositwarranty\" data-title=\"depositwarranty\"><a name=\"depositwarranty\"><\/a><\/span>\n<h3>Payment by deposit and guarantee service<\/h3>\n<p>Thanks to Recambio&#8217;s escrow service, your purchase is completely safe: we will hold the amount in our escrow account for up to 14 days. So your money will be safe until you receive the purchased replacement part.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2140454046\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"row\"  id=\"row-427548239\">\n\n\t<div id=\"col-1136112623\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #shipping\" data-bullet=\"false\" data-link=\"#shipping\" data-title=\"shipping\"><a name=\"shipping\"><\/a><\/span>\n<h3>Shipping handled by RECAMBIO<\/h3>\n<p>We have corporate agreements in place with global shippers. The seller only needs to worry about packing the replacement part according to the guidelines provided to him and make arrangements with the shipper for pickup. We have developed dedicated software to verify both the part and its packaging before shipment, so as to avoid disputes about it. Buyers will be able to track the shipment of their purchase.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1347563491\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_2033471353\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/01\/smiling-man-inspecting-parcel-600x400.jpg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/01\/smiling-man-inspecting-parcel-600x400.jpg 600w, https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/01\/smiling-man-inspecting-parcel-768x512.jpg 768w, https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/01\/smiling-man-inspecting-parcel.jpg 1000w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_2033471353 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-820153450\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"row\"  id=\"row-561606033\">\n\n\t<div id=\"col-772241943\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1406157862\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"400\" src=\"https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/02\/ventajas-del-ecommerce-700x400.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/02\/ventajas-del-ecommerce-700x400.jpeg 700w, https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/02\/ventajas-del-ecommerce-768x439.jpeg 768w, https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/02\/ventajas-del-ecommerce-600x343.jpeg 600w, https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/02\/ventajas-del-ecommerce.jpeg 900w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1406157862 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1009896252\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #resources\" data-bullet=\"false\" data-link=\"#resources\" data-title=\"resources\"><a name=\"resources\"><\/a><\/span>\n<h3>Strict guidelines for traders<\/h3>\n<p>Strict rules are in place on our platform for your safety. Before they can sell on our platform, merchants are screened and verified by our Quality &amp; Safety team, they must provide a business address and a VAT number. We check ads from both individuals and dealers to avoid the presence of counterfeit or custom parts, with the goal of offering original or compliant parts. Real reviews are an additional guarantee of safety.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-364059561\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"row\"  id=\"row-561010077\">\n\n\t<div id=\"col-214695509\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #withdrawal\" data-bullet=\"false\" data-link=\"#withdrawal\" data-title=\"withdrawal\"><a name=\"withdrawal\"><\/a><\/span>\n<h3>Legal right of withdrawal of 14 days<\/h3>\n<p>Is the replacement part you purchased defective or does it not meet your expectations? No problem! You have 14 days to invoke your legal right of withdrawal and get a full refund immediately without complications.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1923063887\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_819047033\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/01\/helmet-with-vintage-motorcycle_1150-18261-600x400.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/01\/helmet-with-vintage-motorcycle_1150-18261-600x400.jpeg 600w, https:\/\/www.recambio.it\/wp-content\/uploads\/2022\/01\/helmet-with-vintage-motorcycle_1150-18261.jpeg 626w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_819047033 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":79,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-4078","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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